Service Excellence - How to Exceed Expectations Every Time --> [ CourseWikia ]


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Torrent File Content (42 files)


[ CourseWikia.com ] Linkedin - Service Excellence - How to Exceed Expectations Every Time
     Get Bonus Downloads Here.url -
181 bytes

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          01 - Introduction/01 - Service-first culture.mp4 -
4.48 MB

          01 - Introduction/01 - Service-first culture.srt -
1.96 KB

          02 - 1. Exceptional Service Starts Inside/01 - Exceeding expectations.mp4 -
8.88 MB

          02 - 1. Exceptional Service Starts Inside/01 - Exceeding expectations.srt -
3.78 KB

          02 - 1. Exceptional Service Starts Inside/02 - Exceptional service cultures.mp4 -
12.12 MB

          02 - 1. Exceptional Service Starts Inside/02 - Exceptional service cultures.srt -
5.49 KB

          02 - 1. Exceptional Service Starts Inside/03 - Customer experience.mp4 -
10.4 MB

          02 - 1. Exceptional Service Starts Inside/03 - Customer experience.srt -
5.04 KB

          03 - 2. Three Key Service Messages/01 - Service is your purpose.mp4 -
12.13 MB

          03 - 2. Three Key Service Messages/01 - Service is your purpose.srt -
4.41 KB

          03 - 2. Three Key Service Messages/02 - Good isn't good enough.mp4 -
11.48 MB

          03 - 2. Three Key Service Messages/02 - Good isn't good enough.srt -
5.33 KB

          03 - 2. Three Key Service Messages/03 - News travels fast.mp4 -
8.55 MB

          03 - 2. Three Key Service Messages/03 - News travels fast.srt -
3.49 KB

          04 - 3. Discovering Customers' Expectations/01 - Uncovering expectations.mp4 -
11.68 MB

          04 - 3. Discovering Customers' Expectations/01 - Uncovering expectations.srt -
5.61 KB

          04 - 3. Discovering Customers' Expectations/02 - Surpassing expectations.mp4 -
10.44 MB

          04 - 3. Discovering Customers' Expectations/02 - Surpassing expectations.srt -
4.06 KB

          05 - 4. Anticipating Customers' Needs/01 - The partnership mindset.mp4 -
13.7 MB

          05 - 4. Anticipating Customers' Needs/01 - The partnership mindset.srt -
5.04 KB

          05 - 4. Anticipating Customers' Needs/02 - Finding the yes.mp4 -
12.24 MB

          05 - 4. Anticipating Customers' Needs/02 - Finding the yes.srt -
4.24 KB

          06 - 5. Connecting with Customers/01 - Average vs. exceptional.mp4 -
11.91 MB

          06 - 5. Connecting with Customers/01 - Average vs. exceptional.srt -
3.96 KB

          06 - 5. Connecting with Customers/02 - A service mindset.mp4 -
9.52 MB

          06 - 5. Connecting with Customers/02 - A service mindset.srt -
3.65 KB

          06 - 5. Connecting with Customers/03 - Consistency matters.mp4 -
10.13 MB

          06 - 5. Connecting with Customers/03 - Consistency matters.srt -
4.33 KB

          07 - 6. The Extra Mile/01 - Extra mile opportunities.mp4 -
14.12 MB

          07 - 6. The Extra Mile/01 - Extra mile opportunities.srt -
5.06 KB

          07 - 6. The Extra Mile/02 - Leveraging extra miles.mp4 -
9.99 MB

          07 - 6. The Extra Mile/02 - Leveraging extra miles.srt -
3.48 KB

          08 - 7. Following Through/01 - Closing the loop.mp4 -
13.59 MB

          08 - 7. Following Through/01 - Closing the loop.srt -
5.2